Studio Made Support
Help with your account, projects, and purchases.
Contact Support
Email support@studiomade.app and include a short description of what happened. If possible, include your app version and the steps that led to the issue. Do not send passwords or private source media by email.
Purchases and Tokens
Token packs are one-time in-app purchases. If a completed purchase is not reflected in your token balance, reopen Studio Made and confirm that you are signed in with the same Studio Made account. For billing or refund requests, use Apple’s purchase-support tools.
AI Generation
Generation time varies by operation and media length. Keep the app connected to the internet while a request begins. Completed work is saved to its project so you can return to it later.
Account and Data
You can delete your account and associated data from Settings in the app. For help accessing or deleting your data, contact us at the support address above.
App Requirements
Studio Made requires iOS 18.5 or later and an internet connection for account, cloud project, AI generation, and purchase features.